Delivery Information
Shipment
Our products are shipped throughout the national and European territory via GLS courier.
Shipping cost:
Standard Shipping for a purchase of less than €39.00 in Italy and in Europe with GLS for €5.00
( Estimated time : 2/3 working days )
Free Standard Shipping for purchases over €39.00 in Italy and Europe with GLS
( Estimated time : 2/3 working days )
Paid shipping with GLS EXPRESS €10.00
(Estimated Time: 24/48 working hours except for any inconvenience by the courier)
In the event that the customer is absent in the two passages of the courier, when he makes the delivery, the storage / reshipment of the same package will be charged to the customer.
How to make the return?
To make a return, you must independently contact a courier of your choice and organize the shipment of the items to be sent.
You have 15 days from the delivery of the product to return the items you are not satisfied with.
Only unworn or used items, placed in the original package and packed in a box/bag are accepted.
( It is not necessary to use our original packaging. )
If the customer requests a refund, he will be given the opportunity to choose another product of his choice or request a voucher to spend with the amount already paid previously;
The customer will not be refunded on his initial payment method
Send everything to the following address: Corlù 1979, Via Carducci, 3 - Casarano (Le) 73042
The shipping costs for the exchange/return are charged to the Customer in the shipment he makes.
In some products, the shipping time may increase.
Exchange
How soon can I make an exchange?
It is possible to request an exchange within 15 days from the order delivery date.
How to make the change?
You can exchange the product in any Corlù 1979 store, or by delivering it to a courier.
Exchange at a point of sale: you can exchange the product in any Corlù 1979 store distributed throughout the country, bringing with you the electronic receipt sent during the purchase phase. You can present the electronic receipt either in digital format through the screen from your phone or in paper format.
Exchange by Shipping/Courier: must send exchange request to info@corlu1979.it or to the whatsapp number +39 0833/821246 indicating the order code received in case of purchase, the product/s with which to make the return .
To make the change, you must independently contact a courier of your choice and organize the shipment of the items to be sent to the following address:
Corlù 1979, Via Carducci, 3 - Casarano (Le) 73042
Where will I receive my change?
To the shipping address communicated during the purchase
ATTENTION! The items must be in perfect condition; otherwise the exchange will not be accepted.
